பிரதேச செயலகம் - பாணந்துறை

Responsible (Thrust) Areas	Key Results Areas	Key Performance Indicators	Base Year (2009) Status
Standardization of Service Delivery	Productivity Improvement	No of service entities ISO certified / Quality / Productivity Award	2
	Next Generation of Citizen Charter	No of standardized services delivery time (Within 1/ 2 / 3 Day etc)	5
	Real Time Service Delivery	No of online service delivery / over the counter service delivery	0
	Grievance Handling System	% of reduction of grievance reported Monthly / Quarterly / Annually	85%
	Better Customer Care	Rate of customer satisfaction (survey based)	92%
Housing and Amenities	Drinking Water Availability	% of families have safe drinking water facility	68%
	Drinking Water Availability	No of cases on water related diseases reported (Annually)	0
	Proper Sanitation Facility	% of families have proper sanitation facility	47%
	Permanent Shelter	% of families have permanent shelter	36%
	Motorable Access	Average traveling time per KM to city centre
Education Development	Pre School Education	Pre school enrolment rate (among children between 3 - 5 Yrs)	82%
	Primary Education for All	Dropout rate of the primary education	8%
	Secondary Education	% Qualify for A/L education (Arts/ Science/ Commerce stream basis)
	Advanced Level Education	% students qualified for University education	14%
	University Education	No of Graduates per Year (District / Division Basis)	688
	Vocational Skill Development	No of persons obtained vocational training certification	9763
	Vocational Skill Development	% vocational training certified persons secured employment	11%
Health Development	Epidemic Control	No of cases (Malaria / Dengue etc)reported (annually)
	Preventive Health Care	No of OPD patients (Annually)
	Malnutrition Condition	Malnutrition rate
	Mothers Nutritional Condition	Mortality rate
Poverty Alleviation	Family Sustainability	Poverty head count / % of families under the poverty line
	Self Employment	% of families redeveloped through Samurdi	18%
	Unemployment	% of unemployment
Land Utility	Cultivation	% of cultivated land	12%
	Cultivation	Yield per acre (Crop Basis)
	Soil Conservation	% of soil salinity reduced
	Soil Conservation	% Soil protected agro practice (Crop Basis)
	Social Forestation	% of social forestation
	Land Title	% of land ownership (Type and Category)
	Land Title	% of land encroachment	65%
	Home Gardening	% of householders owned home garden	14%
	Home Gardening	% of Householders income from home garden	12%
	Land Use Planning	% of GN Division has land use plan	0
	Land Reclamation	No of acres of land reclamated
	Disaster Prevention and Mitigation	No of natural disaster occurred
		No of human loss
		Value of property loss (In Rs)
		Value of compensation (Rs)
		Cost of infrastructure recovery
Social and Cultural Wellbeing	Organized Civil Society	No of CBOs registered
	Sports	No of active sports societies	13
	Cultural Exchange	No of multicultural events organized	8
	Social Recreation	No of recreational events organized	5
	Cultural and Archeological Prevention	No of incidents reported
	Cultural and Archeological Prevention	No of venues which has adequate security
	Women and Child Care	% of villages provided health care units	69%
	Protection of Special Needy Persons	% SNP completed primary education
		% SNP completed higher education
		% SNP secured permanent employment
	Senior Citizens Care	% involve in SSC forum
	Senior Citizens Care	No of unattended cases reported
Recovery Management	Permanent Shelter	% completed permanent shelter
	Resumption of Normal Productive Life	% families resume economic active life
	Reconstruction of Public Infrastructure	% of rehabilitated infrastructure (by category)
	Rehabilitation of Life Line Utilities	% secured drinking water	65%
	Rehabilitation of Life Line Utilities	% of household provided electricity	78%
	Rehabilitation of Disaster Victims	% of war victims recovered
	Rehabilitation of Disaster Victims	% of enrolled alternative living
Length of irrigation canals abandoned (Km)	Rain Water Harvesting	% households has system of rainwater harvesting
	Socio -Economy of Irrigation System	% of families live under irrigation systems
		Average cultivatable land ownership per family
		Average high land ownership per family
		Average yield per acre under irrigation